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Klaviyo

Senior Software Engineer, Customer Agent

Klaviyo · Boston, MA

Posted about 3 months ago

or apply directly on Klaviyo's site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
Klaviyo's roles stay open a median of 87 days
Reposted
No
Salary listed
No
0% of Klaviyo's roles list one
Ghost-job risk at Klaviyo
high
141 stale, 6 reposted of 141 open
Hiring momentum
203 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Klaviyo's own greenhouse board since 2026-08-03. Full hiring picture for Klaviyo.

About this role

The Senior Software Engineer, Applied AI at Klaviyo will focus on developing Klaviyo's AI-native conversational platform, Customer Agent. This role involves designing and scaling systems for intelligent workflows and customer engagement, while also mentoring team members and ensuring high-quality code and solutions. The engineer will collaborate across various teams to enhance customer experiences and contribute to foundational platform decisions.

Our read on this posting2.8out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Klaviyo as an employer.

What you need

  • 7+ years of experience in a software engineering role
  • Proven track record of building high-quality products and systems
  • Strong experience developing end-to-end software solutions or extensive experience across both front-end and back-end technologies
  • Experience building scalable, customer-facing systems in fast-moving product environments
  • Experience leading projects and being accountable for technical and business outcomes
  • Experience mentoring team members or driving initiatives that help the team grow and learn new skills

Nice to have

  • Skills with Python and related technologies
  • Skills with React and related technologies
  • Experience building conversational AI systems, workflow engines, or agentic platforms
  • Experience with retrieval systems, embeddings, eval frameworks, or LLM orchestration patterns
  • Experience building cloud-native solutions, ideally with AWS

What you get

  • Base salary range of $148,000 — $222,000 USD
  • Participation in the company’s annual cash bonus plan
  • Variable compensation (OTE) for sales and customer success roles
  • Equity
  • Sign-on payments
  • Comprehensive range of health, welfare, and wellbeing benefits based on eligibility

Worth weighing

  • No specific mention of work-life balance or remote work options
  • The role requires a strong focus on AI and may involve rapid iteration cycles typical of startup environments
  • Salary range provided, but specific figures depend on individual qualifications and location

Summarised from Klaviyo's posting. Read the full original.

Listed by Klaviyo on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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