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Ketryx

Director, Delivery and Success

Ketryx · Boston, Massachusetts, United States

Posted 26 days ago · $150,000-$175,000

or apply directly on Ketryx's site. We never take the application ourselves.

Is this posting real?

This role has been open
26 days
Ketryx's roles stay open a median of 80 days
Reposted
No
Salary listed
Yes
60% of Ketryx's roles list one
Ghost-job risk at Ketryx
high
13 stale, 4 reposted of 15 open
Hiring momentum
20 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Ketryx's own greenhouse board since 2026-08-03. Full hiring picture for Ketryx.

About this role

As the Director of Delivery and Success at Ketryx, you will lead a team focused on delivering exceptional outcomes for clients in regulated industries. Your responsibilities include managing executive-level relationships, overseeing complex client engagements, and developing high-performing teams. You will also drive commercial growth and contribute to quality and compliance excellence while shaping operational strategies and systems.

Our read on this posting4.4out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ketryx as an employer.

What you need

  • Experience in Regulated Environments
  • Technical and Operational Fluency
  • Leadership and Team Development
  • Client and Stakeholder Management
  • Excellent Communication and Presence
  • Strong Execution and Prioritization Skills

Nice to have

  • Experience in customer success, professional services, or product operations in B2B SaaS
  • Background in quality, regulatory affairs, or systems engineering
  • Familiarity with Software as a Medical Device (SaMD)
  • Experience working in an early stage, product-based start up

What you get

  • Competitive compensation
  • Generous stock options possible
  • Work in an exciting field with a positive impact on the world
  • Opportunity to learn and grow as part of a global team
  • Generous PTO for full-time

Worth weighing

  • Compensation may be negotiated based on experience level
  • Hybrid schedule may require flexibility in work hours
  • Role involves navigating complex client relationships in high-stakes environments

Summarised from Ketryx's posting. Read the full original.

Listed by Ketryx on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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