or apply directly on Kenko's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Kenko's roles stay open a median of 15 days
- Reposted
- No
- Salary listed
- No 0% of Kenko's roles list one
- Ghost-job risk at Kenko
- low 0 stale, 0 reposted of 3 open
- Hiring momentum
- 7 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Kenko's own lever board since 2026-08-04. Full hiring picture for Kenko.
About this role
As a Customer Success Manager at Kenko, you will be responsible for managing a portfolio of customers, ensuring their success and retention by building strong relationships and understanding their needs. Your role will involve monitoring customer health, driving product adoption, and collaborating with various teams to address customer feedback and improve processes. This position requires a proactive approach to identify risks and opportunities, ultimately helping customers derive maximum value from Kenko's offerings.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kenko as an employer.
What you need
- 2+ years of experience in Customer Success, Account Management, or another consultative customer-facing role, preferably in SaaS
- Strong customer-facing and consultative communication skills
- Strong analytical skills and genuine comfort with data and metrics
- Genuine curiosity about AI, SaaS, and software
- Strong commercial awareness and understanding of customer value and retention
- Excellent cross-functional communication skills
What you get
- Performance bonus tied to your impact and performance
- Night shift allowance for US-aligned working hours
- Plenty of paid leave, including dedicated period leave for women employees
Worth weighing
- Role requires night shift hours aligned with US time
- Position is in-office in Bengaluru
- Fast-paced environment may require adaptability
Summarised from Kenko's posting. Read the full original.
Listed by Kenko on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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