or apply directly on Kaseya Careers's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Kaseya Careers's roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- No 9% of Kaseya Careers's roles list one
- Ghost-job risk at Kaseya Careers
- moderate 25 stale, 6 reposted of 80 open
- Hiring momentum
- 144 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Kaseya Careers's own greenhouse board since 2026-08-03. Full hiring picture for Kaseya Careers.
About this role
As a Technical Support Engineer – L1 at Kaseya, you will provide high-quality technical support to customers, troubleshooting issues across various operating systems and IT infrastructure. Your role involves direct interaction with customers through chat, phone, and support tickets, ensuring a professional and customer-first experience. You will also analyze logs, maintain documentation, and collaborate with internal teams to resolve complex technical issues.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kaseya Careers as an employer.
What you need
- Working knowledge of major operating systems including Linux/UNIX, Windows, and macOS
- Familiarity with virtualization technologies including VMware and Hyper-V
- Experience troubleshooting BIOS/UEFI and system boot issues
- Hands-on experience using Linux commands, PuTTY, and SSH for troubleshooting
- Experience performing basic system and application log analysis beyond Windows Event Viewer
- Experience troubleshooting Windows Server and workstation hardware
Nice to have
- Industry-recognized certifications such as CompTIA A+, CompTIA Network+, CompTIA Server+, CompTIA Security+, Microsoft Certified: Azure Administrator, Red Hat Linux certifications, VMware Certified Professional (VCP), AWS Certified Solutions Architect
Worth weighing
- No salary listed
- Fast-paced support environment may require adaptability
- Role emphasizes customer interaction which may not suit all technical professionals
Summarised from Kaseya Careers's posting. Read the full original.
Listed by Kaseya Careers on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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