or apply directly on Kaseya Careers's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Kaseya Careers's roles stay open a median of 49 days
- Reposted
- No
- Salary listed
- No 5% of Kaseya Careers's roles list one
- Ghost-job risk at Kaseya Careers
- high 76 stale, 7 reposted of 142 open
- Hiring momentum
- 205 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Kaseya Careers's own greenhouse board since 2026-08-03. Full hiring picture for Kaseya Careers.
About this role
The Senior Analyst, Tier 2 position at Kaseya involves serving as an escalation point for technical issues that require advanced troubleshooting beyond first-line support. Daily responsibilities include managing and supporting Microsoft 365 services, diagnosing hardware and software issues, administering user accounts in Active Directory, and participating in IT projects such as system migrations and software rollouts.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kaseya Careers as an employer.
What you need
- 8 years of experience in technical support, with demonstrated Level 3 / escalation-tier responsibilities
- Proficiency with the Microsoft 365 admin center, Exchange Online, SharePoint, OneDrive, and Microsoft Teams
- Working knowledge of Active Directory and Microsoft Entra ID (Azure AD), including group policy and user/access management
- Familiarity with Microsoft Intune or another MDM/endpoint management platform
- Basic scripting ability with PowerShell for administrative and troubleshooting tasks
- Solid understanding of TCP/IP networking fundamentals, DNS, DHCP, and VPN concepts
Worth weighing
- No salary listed
- Role requires support during U.S. business hours and rotational shifts, which may affect work-life balance
- The position involves significant responsibility in troubleshooting and managing IT systems, which may be stressful under time pressure
Summarised from Kaseya Careers's posting. Read the full original.
Listed by Kaseya Careers on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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