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Kaseya Careers

Business Process Lead, Lead-to-Quote (L2Q) & Customer Lifecycle

Kaseya Careers · United States - Remote

Posted 9 days ago

or apply directly on Kaseya Careers's site. We never take the application ourselves.

Is this posting real?

This role has been open
9 days
Kaseya Careers's roles stay open a median of 49 days
Reposted
No
Salary listed
No
5% of Kaseya Careers's roles list one
Ghost-job risk at Kaseya Careers
high
76 stale, 7 reposted of 142 open
Hiring momentum
205 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Kaseya Careers's own greenhouse board since 2026-08-03. Full hiring picture for Kaseya Careers.

About this role

The Business Process Lead for L2Q & Customer Lifecycle at Kaseya is responsible for designing and maintaining business processes that guide customers from product concept through to renewal. This role involves collaborating with various teams, facilitating working sessions, translating process designs into system requirements, and managing change to ensure effective adoption of new processes. The position requires hands-on involvement in process design and governance, with a focus on continuous improvement and stakeholder engagement.

Our read on this posting2.8out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kaseya Careers as an employer.

What you need

  • Hands-on ownership of commercial process design within a go-to-market organization, including direct involvement in underlying policy decisions
  • 7+ years of experience in business process design, business architecture, revenue operations, or sales operations
  • Demonstrated experience decomposing business capabilities into detailed, multi-level structures
  • Strong facilitation skills with cross-functional business stakeholders, including experience working with vice president-level leadership
  • Experience translating business process requirements into system requirements or work items for technical teams, along with strong documentation habits

Nice to have

  • Experience with pricing, packaging, discount governance, or CPQ process design within a subscription or SaaS business
  • Deal desk or sales operations experience, including designing exception and approval workflows
  • Experience with renewal or customer success operations, including identifying at-risk accounts
  • Experience with new product introduction, SKU and bundle governance, or contract lifecycle management
  • Experience with partner or channel program operations

Worth weighing

  • The role is an individual-contributor position, requiring strong collaboration without direct authority over functions
  • The operating model and engagement approach are still being defined, which may lead to ambiguity
  • Success in this role depends heavily on partnership with various business and technology leads

Summarised from Kaseya Careers's posting. Read the full original.

Listed by Kaseya Careers on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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