or apply directly on Kaizen Gaming's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Kaizen Gaming's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Kaizen Gaming's roles list one
- Ghost-job risk at Kaizen Gaming
- high 58 stale, 7 reposted of 83 open
- Hiring momentum
- 115 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Kaizen Gaming's own greenhouse board since 2026-08-03. Full hiring picture for Kaizen Gaming.
About this role
As a Customer Experience Analyst at Kaizen Gaming, you will focus on enhancing the customer experience for the Betano brand in Colombia. Your day-to-day responsibilities will include collecting and analyzing customer data, mapping customer journeys, and providing actionable insights to improve satisfaction. You will collaborate with cross-functional teams and present findings to stakeholders to drive customer-centric strategies.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kaizen Gaming as an employer.
What you need
- Bachelor's degree in Business, Marketing, Analytics, Psychology, Anthropology or a related field
- Proven experience (3 years) in data analysis, customer experience, or a related role
- Proficiency in data analysis tools such as Excel, and data visualization tools (e.g., Tableau, Power BI)
- Strong analytical skills with the ability to translate data into actionable insights
- Excellent communication and presentation skills
- Detail-oriented, proactive, and able to work effectively in a fast-paced environment
Nice to have
- Master's degree
- Previous experience in the gambling industry
- Familiarity with customer journey mapping and UX/UI principles
What you get
- Hybrid way of working
- A buddy will support you with your onboarding
- Competitive pay and bonus scheme
- Private health insurance for you and your family
- Monthly meal allowance
- Developmental 360° feedback framework
Worth weighing
- No salary listed
- The role requires local presence in Colombia
- The company operates in the gambling industry, which may not appeal to all candidates
Summarised from Kaizen Gaming's posting. Read the full original.
Listed by Kaizen Gaming on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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