or apply directly on Kaizen Gaming's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 83 days Kaizen Gaming's roles stay open a median of 83 days
- Reposted
- No
- Salary listed
- No 0% of Kaizen Gaming's roles list one
- Ghost-job risk at Kaizen Gaming
- high 83 stale, 7 reposted of 83 open
- Hiring momentum
- 115 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-25
Measured from postings appearing on and disappearing from Kaizen Gaming's own greenhouse board since 2026-08-03. Full hiring picture for Kaizen Gaming.
About this role
As a BPO Operations Specialist at Kaizen Gaming, you will support back-office functions to enhance customer experience. Your daily tasks will include managing metrics and performance reports, providing user support, analyzing communications, and collaborating with internal teams for quality control and continuous improvement.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kaizen Gaming as an employer.
What you need
- 2–3 years in a BPO or contact center environment
- Proficiency in Swedish (C1+) and English
- Strong understanding of CS processes, KPIs, SLAs, and quality control
- Solid numerical and data analysis skills
- Excellent communication skills
- Attention to detail
Nice to have
- iGaming experience
- Swedish market experience
What you get
- Hybrid way of working
- A buddy will support you with your onboarding
- Competitive pay and bonus scheme
- Private health insurance for you and your family
- Monthly meal allowance
- Developmental 360° feedback framework
Worth weighing
- No specific salary listed
- Travel required based on location
- Role involves a mix of data analysis and customer interaction
Summarised from Kaizen Gaming's posting. Read the full original.
Listed by Kaizen Gaming on their greenhouse job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.
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