Member Experience Coordinator - Yaletown
Juno Veterinary · Vancouver, British Columbia, Canada
Posted 21 days ago · $19-23
or apply directly on Juno Veterinary's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Juno Veterinary's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- Yes 91% of Juno Veterinary's roles list one
- Ghost-job risk at Juno Veterinary
- high 5 stale, 0 reposted of 11 open
- Hiring momentum
- 18 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Juno Veterinary's own greenhouse board since 2026-08-03. Full hiring picture for Juno Veterinary.
About this role
As a Member Experience Coordinator at Juno Veterinary, you will serve as the Experience Steward, ensuring that every interaction reflects the Juno Standard of Care. Your day-to-day responsibilities will include welcoming members and their pets, managing clinic flow, coordinating communications, and supporting the medical team. You will play a key role in fostering a positive clinic culture while balancing empathy and professionalism in a fast-paced environment.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Juno Veterinary as an employer.
What you need
- 2+ years in customer service and/or member experience as a customer-facing representative
- Strong communication skills both verbal and written
- Ability to contribute to a positive and productive clinic environment
- Multitasking skills
- Excellent organization and attention to detail
- Tech savvy and quick to learn new systems
Nice to have
- Prior experience within a veterinary clinic considered an asset
- Keen on relationship building and empathy
What you get
- Hourly compensation range of $19-23 per hour
- Potential for compensation above the stated range based on experience and impact
- Commitment to fair and competitive compensation
- Opportunities for growth and development
Worth weighing
- Requires schedule flexibility, including evenings and weekends
- Role may not be suitable for those who prefer behind-the-scenes work or are uncomfortable with sensitive situations like end-of-life care
- Fast-paced environment may be stressful for some candidates
Summarised from Juno Veterinary's posting. Read the full original.
Listed by Juno Veterinary on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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