or apply directly on Jump Trading's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Jump Trading's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 2% of Jump Trading's roles list one
- Ghost-job risk at Jump Trading
- high 87 stale, 3 reposted of 109 open
- Hiring momentum
- 128 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jump Trading's own greenhouse board since 2026-08-03. Full hiring picture for Jump Trading.
About this role
In the Tech Services Helpdesk role, you will support the Technical Services team by ensuring smooth office operations and providing Level 1 tech support for basic troubleshooting on Windows and Mac platforms. Your day-to-day tasks will include assisting with hardware setup, mobile device configuration, and maintaining internal documentation, all while delivering exceptional customer service to employees and visitors.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jump Trading as an employer.
What you need
- Strong interpersonal skills with a service-oriented mindset
- Excellent organisational abilities and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Team player who takes initiative and adapts quickly to change
- Strong judgment and ability to handle sensitive/confidential information appropriately
- Strong IT troubleshooting techniques
What you get
- Private Medical, Vision and Dental Insurance
- Travel Medical Insurance
- Group Pension Scheme
- Group Life Assurance and Income Protection Schemes
- Paid Parental Leave
- Parking and Commuter Benefits
Worth weighing
- This is an in-office position (5 days/week) which may not suit remote work preferences.
- Flexibility for occasional travel to other offices may be required.
- The role involves basic troubleshooting and support, which may not appeal to those seeking advanced technical challenges.
Summarised from Jump Trading's posting. Read the full original.
Listed by Jump Trading on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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