or apply directly on Jobgether's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Jobgether's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- No 0% of Jobgether's roles list one
- Ghost-job risk at Jobgether
- low 0 stale, 0 reposted of 4,675 open
- Hiring momentum
- 24620 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.
About this role
The Trainer and Quality Assurance Specialist role involves employee development, coaching, and ensuring quality assurance in a customer support setting. You will support new hires and experienced agents through training and performance evaluations, while collaborating with various teams to maintain high service standards across multiple communication channels. Additionally, you'll contribute to training content and continuous improvement initiatives.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.
What you need
- Experience in employee development and coaching
- Ability to evaluate customer interactions and identify performance trends
- Strong collaboration skills with Operations, Workforce, HR, and Learning & Development teams
- Experience in maintaining service quality in a customer support environment
Worth weighing
- Role is focused on BPO environment, which may limit exposure to other industries
- Position is listed on behalf of a partner company, which may affect the application process
Summarised from Jobgether's posting. Read the full original.
Listed by Jobgether on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.