or apply directly on Jobgether's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Jobgether's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- No 0% of Jobgether's roles list one
- Ghost-job risk at Jobgether
- low 0 stale, 0 reposted of 4,675 open
- Hiring momentum
- 24620 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.
About this role
The Tier I Technical Support Specialist role focuses on providing remote technical support for smart cooler vending equipment. Daily responsibilities include assisting customers with onboarding, troubleshooting technical issues related to machines and mobile apps, and ensuring effective communication with a Tier II technical team for more complex problems. The position emphasizes organized customer interaction and thorough documentation of issues and resolutions.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.
What you need
- Experience in customer support or technical support roles
- Strong communication skills
- Ability to troubleshoot technical issues
- Organizational skills
- Customer-focused mindset
- Comfortable following defined support processes
Worth weighing
- Fully remote role may require self-discipline and effective time management
- Role involves first-line troubleshooting which may limit technical depth compared to Tier II support
- Focus on smart vending technology may not appeal to all candidates
Summarised from Jobgether's posting. Read the full original.
Listed by Jobgether on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.