or apply directly on Jobgether's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Jobgether's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- No 0% of Jobgether's roles list one
- Ghost-job risk at Jobgether
- low 0 stale, 0 reposted of 4,675 open
- Hiring momentum
- 24620 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.
About this role
The Tier I Technical Support Specialist role involves providing remote technical support for smart cooler vending equipment. Daily tasks include assisting customers with onboarding, addressing machine-status concerns, troubleshooting app-related issues, and handling payment transaction queries. The specialist will document interactions and collaborate with a Tier II technical team for more complex issues.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.
What you need
- Experience in technical support or customer service
- Strong communication skills
- Ability to troubleshoot technical issues
- Organizational skills
- Customer-focused mindset
Worth weighing
- Role is fully remote
- Focus on first-line troubleshooting may limit exposure to advanced technical skills
- Position involves working closely with a Tier II team for complex issues
Summarised from Jobgether's posting. Read the full original.
Listed by Jobgether on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.