or apply directly on Jobgether's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Jobgether's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- No 0% of Jobgether's roles list one
- Ghost-job risk at Jobgether
- low 0 stale, 0 reposted of 4,675 open
- Hiring momentum
- 24620 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.
About this role
The Technical Support Representative will assist customers using SaaS products by resolving technical questions and troubleshooting issues via phone, email, and chat. The role involves case management, detailed documentation, and collaboration with internal teams for escalated issues. This position supports later service hours and emphasizes a collaborative and inclusive remote work environment.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.
What you need
- Experience in customer service or technical support
- Ability to troubleshoot technical issues
- Strong communication skills for phone, email, and chat support
- Experience with case management and documentation
Worth weighing
- Position supports late service hours
- Remote-first opportunity
- Role may involve high-volume customer interactions
Summarised from Jobgether's posting. Read the full original.
Listed by Jobgether on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.