or apply directly on Jobgether's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Jobgether's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- No 0% of Jobgether's roles list one
- Ghost-job risk at Jobgether
- low 0 stale, 0 reposted of 4,675 open
- Hiring momentum
- 24620 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.
About this role
The Technical Support I role involves providing technical assistance for a learning management platform used by educational institutions. Responsibilities include troubleshooting customer issues related to application functionality, databases, operating systems, and networking, while ensuring high customer satisfaction and adherence to service levels. The position requires strong communication skills and offers the chance to develop expertise in enterprise SaaS and technical support.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.
What you need
- Experience in technical support
- Strong customer communication skills
- Ability to troubleshoot application functionality, databases, operating systems, and networking
- Experience in a 24x7 support environment
- End-to-end issue ownership
Worth weighing
- Role involves working with a partner company, which may affect the hiring process and communication
- No specific salary or benefits mentioned
- Opportunity to build expertise in enterprise SaaS and web technologies, but may depend on the specific issues encountered
Summarised from Jobgether's posting. Read the full original.
Listed by Jobgether on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.