or apply directly on Jobgether's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 10 days Jobgether's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- No 0% of Jobgether's roles list one
- Ghost-job risk at Jobgether
- low 0 stale, 0 reposted of 4,675 open
- Hiring momentum
- 24620 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.
About this role
The SMB Customer Success Manager role focuses on assisting early-stage businesses in adopting and deriving value from a complex SaaS product. Responsibilities include customer support, onboarding, troubleshooting, education, and retention initiatives, all while working in a fast-paced environment that values curiosity and problem-solving. The position also involves owning projects to enhance onboarding and engagement processes.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.
What you need
- Experience in customer success or a related field
- Ability to support a diverse customer base
- Strong problem-solving skills
- Experience with onboarding and education initiatives
- Ability to translate complex challenges into practical solutions
Worth weighing
- Position is mid-level, which may limit growth opportunities for more experienced candidates
- Role involves a pooled, 1:many engagement model, which may impact individual customer interaction depth
Summarised from Jobgether's posting. Read the full original.
Listed by Jobgether on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.