or apply directly on Jobgether's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Jobgether's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- No 0% of Jobgether's roles list one
- Ghost-job risk at Jobgether
- low 0 stale, 0 reposted of 4,675 open
- Hiring momentum
- 24620 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.
About this role
The Senior Specialist, Team Lead Member Experience is responsible for leading a member-focused operations team by providing guidance, coordinating workflows, and offering subject matter expertise. This role involves supporting various operational activities such as onboarding, eligibility, and member service while ensuring high service standards. The position also focuses on process improvement and collaboration with multiple business functions to enhance the overall member experience.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.
What you need
- Experience in team leadership and coaching
- Strong understanding of operational performance and service standards
- Ability to manage escalations and coordinate cross-functional efforts
- Experience in process improvement and quality management
Worth weighing
- No direct reports, which may limit traditional leadership experience
- Role involves significant cross-functional collaboration, which may require strong interpersonal skills
Summarised from Jobgether's posting. Read the full original.
Listed by Jobgether on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.