Senior Product Support Engineer

Posted 10 days ago

or apply directly on Jobgether's site. We never take the application ourselves.

Is this posting real?

This role has been open: 10 days
Reposted: No
Salary listed: No
Ghost-job risk at Jobgether: low
Hiring momentum: 24620 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-18

Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.

About this role

The Senior Product Support Engineer role involves diagnosing, troubleshooting, and resolving complex issues related to enterprise software products and the Atlassian ecosystem. The position requires working with cloud and data center environments, providing technical guidance, and mentoring junior engineers while collaborating with various stakeholders on escalated issues.

Our read on this posting2.6out of 5

benefits: 1/5
freshness: 4/5
career value: 4/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.

What you need

Experience in technical support for enterprise software products
Strong problem-solving skills
Ability to diagnose and troubleshoot L1, L2, and L3 issues
Experience with Software-as-a-Service, virtual environments, Amazon Web Services, and Microsoft Azure
Excellent customer-facing communication skills
End-to-end ownership of support cases

Worth weighing

Position is with a partner company, not directly with the hiring company
No specific salary or benefits information provided
Role involves working in a globally distributed environment which may require flexibility in hours

Summarised from Jobgether's posting. Read the full original.

Listed by Jobgether on their lever job board, last confirmed open on 2026-09-18. PitchMeAI is not the employer.

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