Mid-Market Customer Success Manager

Posted about 2 months ago

or apply directly on Jobgether's site. We never take the application ourselves.

Is this posting real?

This role has been open: 73 days
Reposted: No
Salary listed: No
Ghost-job risk at Jobgether: high
Hiring momentum: 14344 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-11-13

Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.

About this role

The Mid-Market Customer Success Manager will manage a portfolio of about 60 mid-market customers using an AI-powered legal operations platform. This role involves onboarding customers, strengthening relationships, and proactively addressing retention risks while collaborating with various internal teams to enhance the customer experience. The position focuses on strategic account management, customer advocacy, and shaping customer success practices in a SaaS environment.

Our read on this posting2.6out of 5

benefits: 1/5
freshness: 4/5
career value: 4/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.

What you need

Experience in customer success or account management
Ability to manage a portfolio of customers
Strong communication and relationship-building skills
Experience working with cross-functional teams
Understanding of SaaS and legal operations technology

Worth weighing

Role involves managing a mid-market customer portfolio, which may require handling complex stakeholder environments.
No specific salary or benefits mentioned in the posting.

Summarised from Jobgether's posting. Read the full original.

Listed by Jobgether on their lever job board, last confirmed open on 2026-11-13. PitchMeAI is not the employer.

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