or apply directly on Jobgether's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Jobgether's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- No 0% of Jobgether's roles list one
- Ghost-job risk at Jobgether
- low 0 stale, 0 reposted of 4,675 open
- Hiring momentum
- 24620 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.
About this role
The Manager, Customer Success - Upmarket will lead a team of 7-8 Customer Success Managers, focusing on supporting strategic upmarket customers with significant recurring revenue. Responsibilities include driving customer retention, satisfaction, and measurable value realization while collaborating with various departments to enhance customer outcomes. The role emphasizes people leadership, operational rigor, and the development of talent in a high-growth SaaS environment.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.
What you need
- Experience in customer success management
- Strong coaching and performance management skills
- Ability to drive customer retention and satisfaction
- Experience in a SaaS environment
- Operational rigor and forecasting skills
Worth weighing
- Position involves managing a team and requires strong leadership skills
- Role is focused on high-growth environments which may imply fast-paced changes
- No specific salary or benefits mentioned in the posting
Summarised from Jobgether's posting. Read the full original.
Listed by Jobgether on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.