or apply directly on Jobgether's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Jobgether's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- No 0% of Jobgether's roles list one
- Ghost-job risk at Jobgether
- low 0 stale, 0 reposted of 4,675 open
- Hiring momentum
- 24620 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.
About this role
The Lead Customer Success Manager will focus on enhancing customer engagement and adoption of AI-enabled solutions within a B2B SaaS environment. This role involves collaborating with various departments to ensure customer health and satisfaction, developing educational materials, and establishing metrics for success. Additionally, the position includes mentoring new hires and contributing to the growth of the customer success function.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.
What you need
- Experience in a customer-facing role within a B2B SaaS environment
- Ability to drive customer engagement and adoption of solutions
- Experience in developing customer success strategies and playbooks
- Strong collaboration skills with cross-functional teams such as Account Management, Product, Sales, and Engineering
- Proven track record of achieving measurable outcomes for customers
Worth weighing
- This role is customer-facing and requires strong interpersonal skills.
- The position involves significant influence within the organization, which may lead to high visibility and responsibility.
- The job description does not specify salary or benefits information.
Summarised from Jobgether's posting. Read the full original.
Listed by Jobgether on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.