Customer Support Manager

Posted 10 days ago

or apply directly on Jobgether's site. We never take the application ourselves.

Is this posting real?

This role has been open: 10 days
Reposted: No
Salary listed: No
Ghost-job risk at Jobgether: low
Hiring momentum: 24620 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-18

Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.

About this role

The Customer Support Manager will lead the customer support function while engaging in daily client interactions. Responsibilities include managing the customer experience from request to resolution, improving support processes, and collaborating with various teams to enhance service delivery. This role is suited for someone who enjoys a hands-on approach while also leading a team in a technology-driven environment.

Our read on this posting2.6out of 5

benefits: 1/5
freshness: 4/5
career value: 4/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.

What you need

Experience in customer support management
Strong leadership skills
Ability to balance hands-on troubleshooting with team leadership
Experience in operational improvement
Familiarity with knowledge management and AI-enabled workflows
Ability to identify at-risk customers and improve retention

Worth weighing

Role involves both leadership and hands-on troubleshooting, which may require a diverse skill set.
The position emphasizes modernizing support processes, indicating a potentially evolving work environment.

Summarised from Jobgether's posting. Read the full original.

Listed by Jobgether on their lever job board, last confirmed open on 2026-09-18. PitchMeAI is not the employer.

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