Customer Support Engineer, Tier 2

Posted 10 days ago

or apply directly on Jobgether's site. We never take the application ourselves.

Is this posting real?

This role has been open: 10 days
Reposted: No
Salary listed: No
Ghost-job risk at Jobgether: low
Hiring momentum: 24620 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-18

Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.

About this role

The Customer Support Engineer, Tier 2 role is a senior technical support position focused on resolving complex identity and integration challenges for enterprise customers. The engineer will handle high-priority escalations, work closely with various teams, and utilize advanced diagnostic techniques to troubleshoot issues related to Windows, Active Directory, and other identity management technologies.

Our read on this posting2.6out of 5

benefits: 1/5
freshness: 4/5
career value: 4/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.

What you need

Deep expertise in Windows and Active Directory
Experience in troubleshooting complex technical issues
Ability to handle high-priority escalations involving executive stakeholders
Experience in a fast-paced Software-as-a-Service (SaaS) environment

Nice to have

Familiarity with RADIUS
Knowledge of Single Sign-On (SSO)
Understanding of System for Cross-domain Identity Management (SCIM)
Interest in emerging AI capabilities

Worth weighing

Position is remote
Role involves handling high-stakes situations with executive stakeholders
Focus on troubleshooting rather than temporary fixes
Collaboration with multiple teams may require strong interpersonal skills

Summarised from Jobgether's posting. Read the full original.

Listed by Jobgether on their lever job board, last confirmed open on 2026-09-18. PitchMeAI is not the employer.

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