or apply directly on Jobgether's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Jobgether's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- No 0% of Jobgether's roles list one
- Ghost-job risk at Jobgether
- low 0 stale, 0 reposted of 4,675 open
- Hiring momentum
- 24620 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jobgether's own lever board since 2026-08-04. Full hiring picture for Jobgether.
About this role
The Contact Center Team Lead role involves hands-on leadership within a busy healthcare contact center. Responsibilities include coaching frontline specialists, managing escalations, overseeing quality, and monitoring operational performance while also directly assisting patients with inquiries. The position emphasizes collaboration with supervisors and cross-functional teams to enhance training and patient satisfaction.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jobgether as an employer.
What you need
- Experience in a contact center environment
- Ability to lead through expertise, empathy, and collaboration
- Strong skills in coaching and performance monitoring
- Experience in handling complex inquiries and escalations
Worth weighing
- Role involves significant direct patient interaction, which may impact time for leadership duties
- High-volume environment may lead to stress or burnout
- No specific benefits or salary information provided
Summarised from Jobgether's posting. Read the full original.
Listed by Jobgether on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.