or apply directly on Jmawireless's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Jmawireless's roles stay open a median of 33 days
- Reposted
- No
- Salary listed
- No 0% of Jmawireless's roles list one
- Ghost-job risk at Jmawireless
- low 0 stale, 0 reposted of 8 open
- Hiring momentum
- 9 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Jmawireless's own lever board since 2026-08-04. Full hiring picture for Jmawireless.
About this role
The IT Operations Manager at JMA is responsible for overseeing the daily delivery, reliability, and cost-effectiveness of IT services. This role involves leading the help desk team, managing the onboarding of a new IT service management platform, and driving automation and continuous improvement in IT support and operations. The candidate will also work on developing service processes and workflows to enhance service delivery across the organization.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Jmawireless as an employer.
What you need
- Experience in IT service management
- Strong leadership skills
- Hands-on operational discipline
- Automation skills
- Service-delivery mindset
What you get
- Employee discounts
- Financial, legal, and childcare resources
- Comprehensive health and wellness coverage
- Monetary rewards towards health goals
- Company-provided personal protection benefits at no additional cost
Worth weighing
- The ITSM platform is in early stages, requiring foundational work
- Focus on automation and continuous improvement may require a strong change management approach
Summarised from Jmawireless's posting. Read the full original.
Listed by Jmawireless on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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