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IonQ

Senior Staff Service Reliability and Operational Intelligence Engineer

IonQ · Santa Clara, California, United States

Posted about 2 months ago

or apply directly on IonQ's site. We never take the application ourselves.

Is this posting real?

This role has been open
68 days
IonQ's roles stay open a median of 81 days
Reposted
No
Salary listed
No
11% of IonQ's roles list one
Ghost-job risk at IonQ
high
104 stale, 2 reposted of 104 open
Hiring momentum
159 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from IonQ's own greenhouse board since 2026-08-03. Full hiring picture for IonQ.

About this role

As a Senior Staff Service Reliability and Operational Intelligence Engineer at IonQ, you will be responsible for defining and leading the technical strategy for reliability across various services and regions. Your role involves establishing operational excellence standards, managing incident responses, and designing observability platforms to ensure system resilience and customer satisfaction. You will also mentor team members and drive continuous improvement initiatives based on operational data and incident trends.

Our read on this posting3.2out of 5
benefits
3/5
freshness
3/5
career value
5/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of IonQ as an employer.

What you need

  • 12+ years of production engineering, site reliability engineering, platform engineering, or cloud operations experience, including recent hands-on reliability work.
  • Recent experience designing and operating large-scale, fault-tolerant production systems on AWS or GCP.
  • Deep understanding of distributed systems, cloud infrastructure, Kubernetes, networking, CI/CD, and production failure modes.
  • Demonstrated ownership of observability architecture, including instrumentation of production systems and governance of metrics, logs, traces, SLIs, SLOs, and error budgets.
  • Proven experience establishing reliability and operational-readiness standards for business-critical services.
  • Hands-on experience designing and executing failure experiments, disaster-recovery exercises, and validated service failovers.

Nice to have

  • Experience prioritizing operational risk using identity, workload, dependency, and exposure-path context to focus remediation on issues with material customer or business impact.
  • Experience designing AI Ops capabilities for anomaly detection, event correlation, predictive alerting, root-cause analysis, and operational noise reduction.
  • Hands-on experience with autonomous remediation and self-healing workflows using Amazon Bedrock AgentCore or comparable agentic automation frameworks.
  • Experience integrating governed AI agents with operational platforms such as Jira, Confluence, source control, CI/CD, service catalogs, and observability systems.
  • Practical experience with capacity optimization, resource rightsizing, efficiency engineering, telemetry cost management, and FinOps principles.

What you get

  • Comprehensive medical, dental, and vision plans
  • Matching 401(k)
  • Unlimited PTO and paid holidays
  • Parental/adoption leave
  • Legal insurance
  • Home technology stipend

Worth weighing

  • No specific mention of the technology stack used beyond AWS or GCP, which may affect the role's relevance to current trends.
  • Travel requirement of up to 25% may impact work-life balance.
  • The position requires U.S. citizenship or equivalent status due to export control laws, which may limit candidate pool.

Summarised from IonQ's posting. Read the full original.

Listed by IonQ on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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