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InterSystems

Customer Success Manager

InterSystems · Windsor, UK

Posted about 2 months ago

or apply directly on InterSystems's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
InterSystems's roles stay open a median of 66 days
Reposted
No
Salary listed
No
0% of InterSystems's roles list one
Ghost-job risk at InterSystems
high
119 stale, 3 reposted of 129 open
Hiring momentum
171 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from InterSystems's own greenhouse board since 2026-08-03. Full hiring picture for InterSystems.

About this role

The Customer Success Manager will lead managed services engagements for healthcare organizations using InterSystems technologies, ensuring the success of complex environments that support clinical and operational workflows. This role involves owning the client experience from onboarding to renewal, building relationships with healthcare executives, and coordinating cross-functional teams to ensure reliable service delivery and compliance with healthcare regulations.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of InterSystems as an employer.

What you need

  • 7+ years of experience in enterprise client-facing roles (Managed Services, SaaS, Healthcare IT, Consulting, or Cloud operations)
  • Demonstrated experience supporting InterSystems healthcare platforms (IRIS for Health, HealthShare, IntelliCare, and/or TrakCare)
  • Experience managing executive relationships within healthcare organizations
  • Strong financial acumen with the ability to manage service margins
  • Experience coordinating cross-functional teams across Product, Eng, Ops, and Clinical stakeholders
  • Experience with healthcare interoperability standards (HL7 v2, FHIR, CDA, DICOM)

Worth weighing

  • This role is not a project management position; it requires strategic ownership and relationship leadership.
  • The position involves high-level interactions with executives, which may require strong interpersonal skills and experience in navigating complex stakeholder landscapes.
  • No specific salary or benefits are mentioned in the posting, which could be a consideration for candidates.
  • The role emphasizes compliance with healthcare regulations, which may involve additional responsibilities and scrutiny.

Summarised from InterSystems's posting. Read the full original.

Listed by InterSystems on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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