IT Technician II (Remote)

Intelligent Technical Solutions · International

Posted 29 days ago

or apply directly on Intelligent Technical Solutions's site. We never take the application ourselves.

Is this posting real?

This role has been open: 29 days
Reposted: No
Salary listed: No
Ghost-job risk at Intelligent Technical Solutions: high
Hiring momentum: 39 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Intelligent Technical Solutions's own greenhouse board since 2026-08-03. Full hiring picture for Intelligent Technical Solutions.

About this role

As an IT Technician II at Intelligent Technical Solutions, you will provide remote IT support, focusing on troubleshooting and resolving various technical issues for clients. Your responsibilities will include addressing workstation and printer issues, supporting business applications, and participating in an on-call rotation for after-hours support. You will also manage basic server and networking issues while ensuring high standards of customer service.

Our read on this posting3.2out of 5

benefits: 5/5
freshness: 4/5
career value: 3/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Intelligent Technical Solutions as an employer.

What you need

Experience with Windows and Mac OS troubleshooting
Minimum two years in Helpdesk support or a similar role
Skilled in application troubleshooting, PC deployments/imaging, and user profile management
Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting
Basic experience with Microsoft Entra Admin Center
Proficient in supporting M365, Office Applications, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications

Nice to have

Experience with Managed Service Providers (MSPs) is highly desirable
Active IT Certifications are preferred
Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer
Able to provide NBI Clearance (for PH applicants)

What you get

Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday

Worth weighing

Pay rates start at $7.03/hour, which may vary by experience and location
Role requires participation in an on-call rotation for after-hours support
Strong cultural fit with the company's core values is emphasized
Candidates must have a home office setup that meets specific technical requirements

Summarised from Intelligent Technical Solutions's posting. Read the full original.

Listed by Intelligent Technical Solutions on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.