InStride

Sr. Client Success Specialist

InStride · Los Angeles, CA or Remote

Posted 6 days ago

or apply directly on InStride's site. We never take the application ourselves.

Is this posting real?

This role has been open
6 days
InStride's roles stay open a median of 7 days
Reposted
No
Salary listed
No
0% of InStride's roles list one
Ghost-job risk at InStride
low
0 stale, 0 reposted of 2 open
Hiring momentum
4 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from InStride's own greenhouse board since 2026-08-03. Full hiring picture for InStride.

About this role

The Senior Client Success Specialist at InStride will focus on developing and managing partner relationships, driving growth strategies, and ensuring client satisfaction. This role involves acting as the primary liaison for scholarship-only client accounts, analyzing customer health metrics, and collaborating with internal teams to enhance program delivery. The specialist will also be responsible for executing account strategies, maintaining revenue generation, and facilitating key operational elements for client programs.

Our read on this posting3.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of InStride as an employer.

What you need

  • 2+ years of experience in corporate client success and/or corporate client services role
  • Exceptional ability to build trust and foster long-term partnerships
  • Skilled at delivering clear, compelling presentations
  • Proficient in analyzing data to uncover trends and solve problems
  • Demonstrated ability to optimize processes for enhanced efficiency
  • Outstanding interpersonal, verbal, and written communication skills

What you get

  • Eligible to enroll in 2,800+ online certificate and degree programs through the Step Forward program
  • 401(k) plan with company match
  • Flexible vacation policy
  • Paid family leave
  • Best-in-class health care benefits

Worth weighing

  • Compensation range is $75,000 — $85,000 USD, but final offer amounts depend on multiple factors
  • No specific mention of remote work benefits or requirements beyond location eligibility
  • Role involves a significant focus on client relationship management and operational excellence, which may require strong organizational skills

Summarised from InStride's posting. Read the full original.

Listed by InStride on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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