or apply directly on Insomniacookies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Insomniacookies's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 3% of Insomniacookies's roles list one
- Ghost-job risk at Insomniacookies
- low 0 stale, 6 reposted of 1,194 open
- Hiring momentum
- 1419 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Insomniacookies's own lever board since 2026-08-04. Full hiring picture for Insomniacookies.
About this role
The Store Operations Manager at Insomnia Cookies in Lakewood, OH is responsible for hiring, coaching, and developing a diverse team, including Shift Leaders and Delivery Drivers. This role focuses on maintaining high food quality and customer service standards, managing inventory, and executing local marketing initiatives while fostering a positive team culture.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Insomniacookies as an employer.
What you need
- 3+ years of management/leadership experience in a restaurant or retail establishment
- Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
- Benevolent leadership style with a player-coach mentality
- An innate sense of true hospitality and ability to deliver exceptional customer service
- A solid technical acumen regarding restaurant/retail business software
- Proficiency with MS Outlook, Excel, MS Teams
Nice to have
- Familiarity with using commercial convection ovens
What you get
- Base salary (up to 60K) plus monthly bonus compensation package
- $50.00 per month cellphone data plan stipend
- Enrollment in Cookie Jar deferred compensation program
- Excellent comprehensive benefits coverage including medical, dental, vision & pet insurance
- 401K with contribution match
- 2 weeks paid vacation
Worth weighing
- No specific mention of work-life balance or shift flexibility beyond stated availability
- The role may involve late shifts, which could affect personal time
Summarised from Insomniacookies's posting. Read the full original.
Listed by Insomniacookies on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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