Insomniacookies

Store Operations Manager (GM)

Insomniacookies · Washington DC

Posted about 3 months ago

or apply directly on Insomniacookies's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Insomniacookies's roles stay open a median of 82 days
Reposted
No
Salary listed
No
3% of Insomniacookies's roles list one
Ghost-job risk at Insomniacookies
high
1194 stale, 6 reposted of 1,194 open
Hiring momentum
1419 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-25

Measured from postings appearing on and disappearing from Insomniacookies's own lever board since 2026-08-04. Full hiring picture for Insomniacookies.

About this role

The Store Operations Manager at Insomnia Cookies in Washington, DC will oversee the hiring, coaching, and development of a diverse part-time staff while ensuring high standards of food quality, customer service, and store cleanliness. The role involves managing inventory, executing local marketing initiatives, and fostering a culture of excellence within the team. This position offers opportunities for professional growth and mentorship in a fun and entrepreneurial environment.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Insomniacookies as an employer.

What you need

  • 3+ years of management/leadership experience in a restaurant or retail establishment
  • Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
  • Benevolent leadership style with a player-coach mentality
  • An innate sense of true hospitality and ability to deliver exceptional customer service
  • Solid technical acumen regarding restaurant/retail business software
  • Proficiency with MS Outlook, Excel, MS Teams

Nice to have

  • Familiarity with using commercial convection ovens

What you get

  • Competitive base salary + quarterly bonus compensation package
  • $50.00 per month cellphone data plan stipend
  • Excellent comprehensive benefits coverage including medical, dental, vision & pet insurance plans
  • 401K with contribution match
  • 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave
  • Enrollment in Cookie College learning/training platform

Worth weighing

  • No salary listed
  • Role requires availability during evenings and weekends
  • Focus on hospitality and customer service may not appeal to all candidates

Summarised from Insomniacookies's posting. Read the full original.

Listed by Insomniacookies on their lever job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.

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