or apply directly on Insomniacookies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Insomniacookies's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 3% of Insomniacookies's roles list one
- Ghost-job risk at Insomniacookies
- low 0 stale, 6 reposted of 1,194 open
- Hiring momentum
- 1419 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Insomniacookies's own lever board since 2026-08-04. Full hiring picture for Insomniacookies.
About this role
As a Store Operations Manager at Insomnia Cookies, you will oversee the hiring, coaching, and development of a diverse team, ensuring high standards in food quality, customer service, and store cleanliness. You will also manage inventory, execute local marketing initiatives, and foster a culture of excellence while providing mentorship and growth opportunities for your team.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Insomniacookies as an employer.
What you need
- 3+ years of management/leadership experience in a restaurant or retail establishment
- Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
- Benevolent leadership style with a player-coach mentality
- Innate sense of true hospitality and ability to deliver exceptional customer service
- Solid technical acumen regarding restaurant/retail business software
- Proficiency with MS Outlook, Excel, MS Teams
Nice to have
- Familiarity with using commercial convection ovens
What you get
- Competitive base salary + quarterly bonus compensation package
- $50.00 per month cellphone data plan stipend
- Excellent comprehensive benefits coverage including medical, dental, vision & pet insurance plans
- 401K with contribution match
- 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave
- Enrollment in Cookie College learning/training platform
Worth weighing
- No specific salary listed
- Role may require working late shifts on weekends
- Focus on hospitality and customer service may not appeal to all management styles
Summarised from Insomniacookies's posting. Read the full original.
Listed by Insomniacookies on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Insomniacookies
- Shift LeaderNewark DE
- Cookie CrewToronto ON (North York)
- Shift LeaderSan Francisco CA (State)
- Cookie CrewNewark DE
- Cookie Delivery DriverCharlotte NC (Hawkins St)
- Cookie CrewSilver Spring, MD
- Cookie CrewWashington, DC (Union Station)
- Cookie Delivery DriverFairfax VA