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Incode Technologies

Senior Technical Account Manager

Incode Technologies · United States

Posted about 3 months ago · Previously reposted

or apply directly on Incode Technologies's site. We never take the application ourselves.

Is this posting real?

This role has been open
82 days
Incode Technologies's roles stay open a median of 77 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
0% of Incode Technologies's roles list one
Ghost-job risk at Incode Technologies
high
8 stale, 4 reposted of 11 open
Hiring momentum
24 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Incode Technologies's own greenhouse board since 2026-08-03. Full hiring picture for Incode Technologies.

About this role

As a Senior Technical Account Manager at Incode, you will manage the technical relationships for strategic accounts, ensuring successful integration and operation of Incode's identity solutions. Your role involves serving as a technical partner, leading onboarding and integration efforts, monitoring account health, and advocating for customer needs within the company. You will also contribute to improving processes and documentation to enhance team efficiency.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Incode Technologies as an employer.

What you need

  • 3+ years in a technical customer facing role: TAM, Solutions Engineer, Implementation Consultant, Customer Success Engineer, or equivalent
  • Strong working knowledge of REST APIs, webhooks, and async integration patterns
  • Hands on experience with Web and/or Mobile SDK integration (iOS, Android, JavaScript/TypeScript)
  • Proficiency with SQL for log analysis, troubleshooting, and operational reporting
  • Ability to build and interpret data analysis and reporting artifacts, usage trends, account health metrics, SLA tracking, and operational dashboards
  • Comfort with cloud infrastructure fundamentals (AWS preferred)

Nice to have

  • Experience with identity verification, fraud prevention, or biometric authentication
  • Familiarity with compliance frameworks relevant to enterprise customers (SOC2, PCI, GDPR/CCPA)
  • Prior experience at a high growth SaaS or fintech company

What you get

  • Flexible Working Hours & Workplace
  • Open Vacation Policy

Worth weighing

  • No salary listed
  • Role requires managing multiple complex accounts simultaneously
  • The position involves a wide range of responsibilities, which may lead to a demanding workload

Summarised from Incode Technologies's posting. Read the full original.

Listed by Incode Technologies on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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