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Includedhealth

Director, Staffing Transformation & Operations

Includedhealth · Remote

Posted about 3 months ago · $186,360 - $229,779

or apply directly on Includedhealth's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Includedhealth's roles stay open a median of 81 days
Reposted
No
Salary listed
Yes
61% of Includedhealth's roles list one
Ghost-job risk at Includedhealth
high
150 stale, 1 reposted of 150 open
Hiring momentum
167 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Includedhealth's own lever board since 2026-08-04. Full hiring picture for Includedhealth.

About this role

As the Director of Staffing Transformation & Operations, you will lead the transformation of Member Care's staffing strategy, focusing on workforce management, vendor strategy, and AI integration. Your role involves overseeing scheduling functions and vendor operations to enhance service delivery and productivity. You will collaborate with various departments to implement a multi-year staffing strategy that leverages AI and automation to improve operational efficiency and member experience.

Our read on this posting3.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Includedhealth as an employer.

What you need

  • Experience in staffing strategy and workforce management
  • Proven leadership in operational transformation
  • Ability to manage vendor/BPO operations
  • Strong understanding of AI and automation in staffing
  • Experience in scheduling and real-time management functions

What you get

  • Remote-first culture
  • 401(k) savings plan through Fidelity
  • Comprehensive medical, vision, and dental coverage
  • Paid Time Off (PTO) and Discretionary Time Off (DTO)
  • 12 weeks of 100% Paid Parental leave
  • Family Building & Compassionate Leave benefits

Worth weighing

  • Base salary range provided, but no specific salary mentioned for individual candidates
  • Role involves significant transformation which may come with challenges
  • Focus on AI and automation suggests a modern approach but may require adapting to new technologies

Summarised from Includedhealth's posting. Read the full original.

Listed by Includedhealth on their lever job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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