or apply directly on Huntress's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Huntress's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- No 51% of Huntress's roles list one
- Ghost-job risk at Huntress
- high 15 stale, 4 reposted of 41 open
- Hiring momentum
- 71 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Huntress's own greenhouse board since 2026-08-03. Full hiring picture for Huntress.
About this role
As a SOC Support Specialist, you will serve as a liaison between partners and the Security Operations Center, providing customer support for incident reports and security inquiries. Your role involves communicating complex cybersecurity concepts clearly, managing high-severity incidents, and collaborating with internal teams to ensure partner satisfaction. You will also contribute to knowledge base development and assist in troubleshooting product issues.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Huntress as an employer.
What you need
- Demonstrated passion for cybersecurity
- Exceptional written and verbal communication skills
- Ability to remain calm and solution-focused during active security incidents
- Strong ability to prioritize and manage a dynamic ticket queue
- Enthusiasm for collaborative work across teams
- Strong self-awareness and ability to work independently in a remote setting
Nice to have
- MSP or Help Desk experience
- Microsoft 365/Entra experience
- Basic understanding of SIEM concepts and log analysis
- Basic understanding of networking concepts
What you get
- 100% remote work environment
- New starter home office set up reimbursement (£398)
- Generous personal leave entitlements
- Digital monthly reimbursement (£92)
- Travel to the US 1-2 times/year for company events
- Pension
Worth weighing
- Entry-level position may limit immediate advancement opportunities
- Requires working Tuesday-Saturday, which may not suit all candidates
- No specific mention of training or onboarding processes for new hires
Summarised from Huntress's posting. Read the full original.
Listed by Huntress on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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