SOC Support Specialist- Eastern Time Zone
Huntress · United States of America
Posted 8 days ago · $50,000 to $65,000
or apply directly on Huntress's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Huntress's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- Yes 51% of Huntress's roles list one
- Ghost-job risk at Huntress
- high 15 stale, 4 reposted of 41 open
- Hiring momentum
- 71 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Huntress's own greenhouse board since 2026-08-03. Full hiring picture for Huntress.
About this role
The SOC Support Specialist role is an entry-level position focused on assisting partners with security incidents and coordinating with various internal teams. Daily tasks include managing support requests, providing clear communication through multiple channels, and troubleshooting cybersecurity issues. The role involves structured training and opportunities for independent partner interactions, emphasizing customer support and incident management.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Huntress as an employer.
What you need
- Foundational understanding of cybersecurity concepts
- Strong written and verbal communication skills
- Ability to remain calm and empathetic during incidents
- Sound judgment about urgency and priorities
- Ability to follow documented processes and ask questions when needed
- Comfort managing competing priorities in a dynamic queue
Nice to have
- Experience in MSP, help desk, technical support, or customer support
- Familiarity with Microsoft 365 or Entra
- Basic SIEM and log-analysis experience
- Basic networking knowledge related to VPNs and IP addresses
- Experience communicating during incidents or documenting investigations
What you get
- 100% remote work environment
- Generous paid time off policy
- 12 weeks of paid parental leave
- Comprehensive medical, dental, and vision benefits
- 401(k) with a 5% contribution
- Life and Disability insurance plans
Worth weighing
- Entry-level role may have limited immediate career advancement opportunities
- Requires working in the Eastern Time Zone
- On-call/call-in coverage may be required occasionally
- Role involves managing a global support queue which can be dynamic and fast-paced
Summarised from Huntress's posting. Read the full original.
Listed by Huntress on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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