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Home Chef (Internal Employees)

Customer Experience Associate

Home Chef (Internal Employees) · Remote

Posted 14 days ago

or apply directly on Home Chef (Internal Employees)'s site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Home Chef (Internal Employees)'s roles stay open a median of 21 days
Reposted
No
Salary listed
No
0% of Home Chef (Internal Employees)'s roles list one
Ghost-job risk at Home Chef (Internal Employees)
moderate
12 stale, 2 reposted of 69 open
Hiring momentum
114 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Home Chef (Internal Employees)'s own greenhouse board since 2026-08-03. Full hiring picture for Home Chef (Internal Employees).

About this role

The Customer Experience Associate role involves serving as the primary point of contact for customers, addressing their issues and inquiries through phone, email, and chat. Representatives will handle account updates, assist with platform usage, and document incidents while adapting to varying daily responsibilities. The position requires participation in team meetings and a focus on identifying trends in customer inquiries to improve service.

Our read on this posting2.6out of 5
benefits
2/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Home Chef (Internal Employees) as an employer.

What you need

  • Prior experience in Customer Support or related positions
  • General high school degree, or equivalent
  • Positive attitude in regards to customer communication and team collaboration
  • Solid communication skills – both verbal and written
  • Fledgling analysis skills - understands how to spot trends and research common themes
  • Can type a minimum 50 wpm

What you get

  • Medical, dental, vision, life and disability insurance available
  • Paid holidays, sick time and vacation time
  • 401k program
  • Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

Worth weighing

  • Training is mandatory and runs for 3 weeks from 9:00am to 5:30pm CST
  • Role requires flexibility and adaptability due to changing daily responsibilities
  • No salary range provided for locations other than California, Maryland, Illinois, and Georgia

Summarised from Home Chef (Internal Employees)'s posting. Read the full original.

Listed by Home Chef (Internal Employees) on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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