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Hevodata

Associate Director - Technical Account Management

Hevodata · Pune, Maharashtra

Posted 6 days ago

or apply directly on Hevodata's site. We never take the application ourselves.

Is this posting real?

This role has been open
6 days
Hevodata's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Hevodata's roles list one
Ghost-job risk at Hevodata
low
0 stale, 0 reposted of 46 open
Hiring momentum
49 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Hevodata's own lever board since 2026-08-04. Full hiring picture for Hevodata.

About this role

The Associate Director of Technical Account Management at Hevo will lead the Customer Success function, focusing on enhancing customer engagement and retention for a diverse client base. Responsibilities include developing tailored playbooks for onboarding and adoption, driving customer outcomes, and managing a team of Technical Account Managers. This role also involves cross-functional collaboration to ensure customer insights inform product development and marketing strategies.

Our read on this posting3.0out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hevodata as an employer.

What you need

  • 10+ years of overall experience
  • 5+ years leading Technical Customer Success or Tech Account Management teams in B2B SaaS
  • Experience building or scaling a technical CS/TAM function
  • Experience with technical or developer-facing products in data infrastructure, analytics, or related areas
  • Track record of owning and improving net revenue retention in a subscription/recurring-revenue business
  • Comfortable managing technical Customer Success Engineers

Nice to have

  • Time spent at a modern data stack company (Fivetran, dbt, Snowflake, Databricks, Airbyte, or similar)
  • Familiarity with usage-based or consumption-based pricing models
  • Mix of technical and business experience
  • Experience managing Customer Success Engineers across multiple geographies or time zones

Worth weighing

  • No salary listed
  • Role involves significant leadership and strategic responsibilities
  • Focus on data-driven decision-making and metrics tracking
  • Opportunity to shape the Customer Success strategy in a growing market

Summarised from Hevodata's posting. Read the full original.

Listed by Hevodata on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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