or apply directly on Helsing's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Helsing's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Helsing's roles list one
- Ghost-job risk at Helsing
- high 90 stale, 3 reposted of 141 open
- Hiring momentum
- 187 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Helsing's own greenhouse board since 2026-08-03. Full hiring picture for Helsing.
About this role
The IT Support Specialist at Helsing will provide hands-on IT support to the Washington, D.C. team, acting as the first point of contact for service desk requests and troubleshooting. Responsibilities include managing hardware, maintaining office technology setups, and overseeing SaaS operations, particularly with Office 365. The role requires a proactive approach to identifying and resolving technical issues, and may involve occasional travel to support operational facilities.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Helsing as an employer.
What you need
- Experience in IT support or service desk environments
- Familiarity with Windows and macOS systems
- Working knowledge of Office 365 admin tools
- Ability to manage hardware lifecycle including deployment and maintenance
Nice to have
- Prior experience in the defense, national security, or government sector
- Experience with Mobile Device Management tools like Intune and Jamf
- Experience with PowerShell or Python for automation
- Experience in a fast-growing startup or dynamic environment
- Willingness to travel occasionally for support
What you get
- Generous compensation and benefits package
- Insurance coverage (medical and travel)
- Flexible paid time off
- Paid holidays
- Remote and/or hybrid work available depending on position
Worth weighing
- No specific salary mentioned
- Role emphasizes hands-on work rather than remote management
- Fast-paced environment may require adaptability and quick problem-solving
Summarised from Helsing's posting. Read the full original.
Listed by Helsing on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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