Senior Analyst - CX Automation Intelligence & Insights
HelloFresh · Warszawa, Masovian Voivodeship, Poland
Posted 9 days ago
or apply directly on HelloFresh's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days HelloFresh's roles stay open a median of 34 days
- Reposted
- No
- Salary listed
- No 0% of HelloFresh's roles list one
- Ghost-job risk at HelloFresh
- high 165 stale, 28 reposted of 464 open
- Hiring momentum
- 710 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from HelloFresh's own greenhouse board since 2026-08-03. Full hiring picture for HelloFresh.
About this role
As a Senior Analyst in CX Automation Intelligence & Insights at HelloFresh, you will lead the data strategy for automation and chatbot analytics within the Global Customer Experience team. Your role involves monitoring user trends, conducting deep analyses of chat interactions, optimizing reporting environments, and collaborating with cross-functional teams to translate data into actionable strategies. This position is focused on enhancing customer satisfaction and operational efficiency through data-driven insights and automation solutions.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of HelloFresh as an employer.
What you need
- Advanced proficiency in Python and SQL
- Experience with next-gen agentic workflow stacks (e.g., Claude Code, Cursor)
- Proven track record of designing, implementing, and maintaining high-visibility BI solutions and dashboards
- Excellent communication and stakeholder management skills
What you get
- Global collaboration at scale
- Technology with real-world impact
- Technical/Product/Design leadership
- End-to-end development/delivery
- Access to workspace at Warsaw Centre Point with modern facilities
Worth weighing
- Hybrid role with a requirement to work at the Warsaw office
- Focus on automation may limit exposure to other areas of data analytics
- No salary information provided
Summarised from HelloFresh's posting. Read the full original.
Listed by HelloFresh on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at HelloFresh
- Workplace Experience SpecialistToronto, Ontario, Canada
- Manager International FSQA (all genders)Amsterdam, North Holland, Netherlands; Berlin, Berlin, Germany; London, England, United Kingdom; Paris, Paris, France
- ISQA Stock Controller - DaysDerby, England, United Kingdom
- Production ManagerEdmonton, Alberta, Canada
- Commercial Analytics ManagerLondon, England, United Kingdom
- Engineering Manager, Cloud Infrastructure (all genders)Berlin, Berlin, Germany
- Systems AnalystPhoenix, AZ, United States
- Warehouse Associate IICalgary, Alberta, Canada