Global Quality Management Coordinator
HelloFresh · Manila, Manila, Philippines
Posted about 2 months ago · Previously reposted
or apply directly on HelloFresh's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 47 days HelloFresh's roles stay open a median of 45 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of HelloFresh's roles list one
- Ghost-job risk at HelloFresh
- high 228 stale, 28 reposted of 464 open
- Hiring momentum
- 710 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from HelloFresh's own greenhouse board since 2026-08-03. Full hiring picture for HelloFresh.
About this role
As a Global Quality Management Coordinator at HelloConnect, you will manage an AI-powered quality monitoring platform and oversee quality performance across outbound BPO providers. Your responsibilities include conducting quality review meetings, analyzing metrics, and collaborating with teams to implement improvements. You will also prepare performance reports and contribute to achieving departmental KPIs focused on enhancing customer satisfaction and operational effectiveness.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of HelloFresh as an employer.
What you need
- Strong analytical and problem-solving skills
- Excellent organizational skills
- Ability to identify improvement opportunities
- Strong communication and stakeholder management skills
- Adaptable and proactive
- High attention to detail
Nice to have
- Experience with reporting and visualization tools such as Tableau, Looker, or DataGamz
- Experience working with outsourced/BPO operations
- Experience with quality monitoring platforms and AI-enabled quality tools
- Bachelor's degree or equivalent professional experience
What you get
- Competitive Compensation
- Wellness & Perks including mental health support and HMO medical coverage
- Growth Opportunities with an annual learning & development budget
- Dynamic Environment in a rapidly growing global BPO company
- Work-Life Balance with a supportive environment
Worth weighing
- No salary listed
- Role involves managing a quality monitoring platform which may require familiarity with AI tools
- Experience with BPO operations is highly desirable but not mandatory
Summarised from HelloFresh's posting. Read the full original.
Listed by HelloFresh on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
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