or apply directly on HealthJoy's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days HealthJoy's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 29% of HealthJoy's roles list one
- Ghost-job risk at HealthJoy
- moderate 2 stale, 0 reposted of 7 open
- Hiring momentum
- 10 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from HealthJoy's own greenhouse board since 2026-08-03. Full hiring picture for HealthJoy.
About this role
The IT Support Specialist role at HealthJoy involves providing technical support to new and existing employees, both onsite and remotely. Responsibilities include imaging and deploying IT equipment, maintaining inventory, managing support tickets, and performing onsite maintenance of IT equipment. The position requires proactive problem-solving and collaboration with team members to enhance support operations.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of HealthJoy as an employer.
What you need
- 6+ months of experience in Technical Support
- At least B1+ level of English proficiency
- Familiarity with troubleshooting OS Windows/Mac and SaaS applications
- Basic Network Troubleshooting knowledge
- Strong problem-solving skills and resourcefulness
- Excellent communication skills both written and verbal
Nice to have
- Ability to work with hardware vendors and service centers
- Willingness to learn new skills in IT Support and Remote First technical environments
What you get
- Fully covered corporate taxi for office days
- Flexible Paid Time Off Programs
- Company-sponsored English classes
- Corporate learning platform 'Udemy Business' for professional development
- 100% health insurance coverage for teammates
- Mental Health Support Program
Worth weighing
- Hybrid work model requires at least 2 days in the office per week
- No salary listed in the posting
- Role involves handling tickets which may lead to high workload during peak times
Summarised from HealthJoy's posting. Read the full original.
Listed by HealthJoy on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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