Product Support/ CVA Supervisor
Hawthorne Machinery Co. · Rancho Bernardo, CA.
Posted 12 days ago · $80,000 - $90,000
or apply directly on Hawthorne Machinery Co.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Hawthorne Machinery Co.'s roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 56% of Hawthorne Machinery Co.'s roles list one
- Ghost-job risk at Hawthorne Machinery Co.
- high 24 stale, 2 reposted of 39 open
- Hiring momentum
- 65 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Hawthorne Machinery Co.'s own greenhouse board since 2026-08-03. Full hiring picture for Hawthorne Machinery Co..
About this role
The Product Support Supervisor at Hawthorne Cat is responsible for leading the product support sales teams and managing the Customer Value Agreement (CVA) Department. This role involves increasing customer satisfaction, driving parts and service sales, and developing strategies in collaboration with Caterpillar. Daily tasks include supervising sales representatives, coaching team members, managing performance metrics, and interfacing with various departments to ensure alignment with corporate goals.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hawthorne Machinery Co. as an employer.
What you need
- Minimum of ten years of product support experience in the industry
- At least three years supervisory experience
- Ability and willingness to travel overnight
- Clear communication skills, both orally and in writing
- Excellent interpersonal and customer service skills
- Positive attitude and self-starter
What you get
- Competitive Compensation
- Great work environment and culture
- Career growth and advancement opportunities
- Training
- Medical, Dental and Vision plans
- Medical Video Appointments available
Worth weighing
- No salary listed in the posting, only an estimated range of $80,000 - $90,000 annually
- Role involves both office and outdoor work environments
- Physical demands include climbing on and off machinery and handling paperwork
- Exposure to noise and harsh substances may be a factor in the work environment
Summarised from Hawthorne Machinery Co.'s posting. Read the full original.
Listed by Hawthorne Machinery Co. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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