or apply directly on Harrow, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Harrow, Inc.'s roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Harrow, Inc.'s roles list one
- Ghost-job risk at Harrow, Inc.
- high 20 stale, 0 reposted of 31 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Harrow, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Harrow, Inc..
About this role
The Medical Information Contact Center Associate (MICC) at Harrow serves as the first point of contact for medical inquiries, adverse event reports, and product quality complaints related to ophthalmic products. Daily responsibilities include responding to calls and emails, documenting inquiries, coordinating product replacements, and maintaining compliance with quality assurance and pharmacovigilance standards. The role requires effective communication and collaboration with various teams to ensure accurate and timely case resolution.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Harrow, Inc. as an employer.
What you need
- High school diploma or GED preferred
- 1–2 years of experience in customer service or a call center environment preferred
- Strong verbal and written communication skills in English
- Ability to manage confidential information with discretion
- Detail-oriented, organized, and able to follow procedures accurately
Nice to have
- Associate’s degree or relevant coursework is a plus
- Proficiency in Microsoft Office preferred
- Willingness to grow knowledge of QA/pharmacovigilance principles and compliance expectations
Worth weighing
- Remote position with occasional travel up to 10%
- No specific salary or benefits listed
- Role involves handling sensitive personal health information (PHI)
Summarised from Harrow, Inc.'s posting. Read the full original.
Listed by Harrow, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Harrow, Inc.
- Field Reimbursement Manager-MidwestMidwest
- Field Reimbursement Manager-WestWest
- Field Reimbursement Manager-South CentralSouth Central US
- Field Reimbursement Manager-Mid-AtlanticMid-Atlantic
- Sr. Director, Field ReimbursementUnited States
- Field Reimbursement Manager-Mountain WestMountain West
- Data Entry Associate, QAUnited States
- 2nd Shift QA Manufacturing SpecialistLedgewood, New Jersey