Staff Software Engineer, AI Voice and Content
Gusto, Inc. · San Francisco, CA - Hybrid
Posted about 2 months ago · $163,000–$204,000
or apply directly on Gusto, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 54 days Gusto, Inc.'s roles stay open a median of 54 days
- Reposted
- No
- Salary listed
- Yes 49% of Gusto, Inc.'s roles list one
- Ghost-job risk at Gusto, Inc.
- high 59 stale, 9 reposted of 97 open
- Hiring momentum
- 146 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from Gusto, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Gusto, Inc..
About this role
As a Staff Software Engineer on Gusto's Growth team, you will design and build AI-powered customer experiences, focusing on onboarding and lifecycle engagement. Your responsibilities include developing an AI Voice Agent, scaling AI-driven email systems, and collaborating with cross-functional teams to enhance customer acquisition and retention metrics. This role emphasizes ownership of production workflows and requires a blend of technical expertise and strategic thinking.
- benefits
- 2/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Gusto, Inc. as an employer.
What you need
- 8+ years of software development experience
- Experience building full-stack systems including frontend applications and backend APIs
- Experience in Growth-related product areas such as onboarding and lifecycle marketing
- Strong applied AI fluency including experience with prompt design and content generation systems
- Experience owning multi-quarter initiatives that produce measurable business impact
- Strong product and engineering judgment
Nice to have
- Experience in or interest working in Ruby on Rails
- Appreciation for a collaborative, test-driven environment
What you get
- Competitive base pay
- Benefits
- Equity (RSUs)
Worth weighing
- Travel to Gusto's office for onboarding is required
- Cash compensation varies by location and is based on multiple factors
- Hybrid work requires a secure and reliable internet connection on non-office days
Summarised from Gusto, Inc.'s posting. Read the full original.
Listed by Gusto, Inc. on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
More roles at Gusto, Inc.
- Data Scientist, RiskSan Francisco, CA - Hybrid
- Staff Software Engineer, Core AI PlatformsSan Francisco, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid
- Social Content StrategistDenver, CO - Hybrid
- Enterprise Application AI EngineerSan Francisco, CA - Hybrid
- Customer Support Specialist, Health Insurance BenefitsDenver, CO - Hybrid
- Security Technical Program ManagerSan Francisco, CA - Hybrid
- Expansion Account Manager LeaderAtlanta, GA - Remote; Denver, CO - Hybrid; Phoenix, AZ - Remote
- Software Engineer, AI Developer ToolsSan Francisco, CA - Hybrid