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Gusto, Inc.

Agentic Operations Architect

Gusto, Inc. · Denver, CO - Hybrid; Las Vegas, NV - Remote; New York, New York, United States; Phoenix, AZ - Remote; San Francisco, CA - Hybrid

Posted about 3 months ago · Previously reposted

or apply directly on Gusto, Inc.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Gusto, Inc.'s roles stay open a median of 80 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
49% of Gusto, Inc.'s roles list one
Ghost-job risk at Gusto, Inc.
high
96 stale, 9 reposted of 97 open
Hiring momentum
146 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Gusto, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Gusto, Inc..

About this role

As an Agentic Operations Architect at Gusto, you will be responsible for designing reusable capabilities for agentic service workflows, ensuring that processes are efficient and scalable. Your day-to-day tasks will include building patterns for workflows, shaping the platform by influencing product development, and carrying quality stakes through compliance and security reviews. You will also prototype workflows to validate patterns and gather insights to continuously improve service delivery.

Our read on this posting2.4out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Gusto, Inc. as an employer.

What you need

  • 8+ years in operations, product, or AI roles
  • At least 2 years designing and deploying AI-assisted or agentic workflows in production
  • Hands-on experience with agentic tooling, orchestration frameworks, or MCP-style integrations
  • Strong fluency with LLM systems
  • Experience designing human-in-the-loop systems with escalation logic and compliance checkpoints
  • Ability to define and diagnose workflow metrics

Nice to have

  • Experience with RAG architectures and retrieval quality optimization
  • Ability to assess underlying data structures and governance for agentic performance
  • Experience in SaaS, fintech, or regulated environments
  • Exposure to AI governance or safety-oriented review processes

What you get

  • Competitive base pay
  • Benefits
  • Equity (RSUs)

Worth weighing

  • No specific mention of remote work flexibility beyond hybrid expectations
  • The role involves significant influence across multiple departments, which may require strong interpersonal skills

Summarised from Gusto, Inc.'s posting. Read the full original.

Listed by Gusto, Inc. on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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