or apply directly on Gusto, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Gusto, Inc.'s roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- Yes 49% of Gusto, Inc.'s roles list one
- Ghost-job risk at Gusto, Inc.
- high 45 stale, 9 reposted of 97 open
- Hiring momentum
- 146 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Gusto, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Gusto, Inc..
About this role
As a 401(k) Onboarding Advocate at Gusto, you will guide customers through the onboarding process of integrating their existing 401(k) plans onto the Gusto Platform. Your role involves proactive communication with customers and 401(k) providers, project management to ensure smooth onboarding, and addressing any issues that arise. You will also be responsible for confirming eligibility and requirements while maintaining a high level of customer service throughout the onboarding journey.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Gusto, Inc. as an employer.
What you need
- At least 3 years of professional work experience, ideally in retirement, payroll, or financial services, or a fast-paced startup environment
- Strong background in managing a high-volume book of business under tight deadlines
- Excellent customer communication skills with experience managing interactions with external partners and customers
- Ability to work autonomously and collaboratively to meet individual and team goals
- Proven success in metrics-based roles with a focus on data accuracy and hitting KPIs
- Curiosity about technology and willingness to learn AI tools and automation
What you get
- Competitive base pay
- Benefits
- Equity (RSUs)
Worth weighing
- No specific mention of remote work flexibility beyond hybrid expectations
- Salary range provided is specific to Denver and may vary in other locations
- Role requires a proactive approach to customer communication and problem-solving in a dynamic environment
Summarised from Gusto, Inc.'s posting. Read the full original.
Listed by Gusto, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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