Customer Service Representative
Guild Garage Group · Pelham, Alabama, United States
Posted 29 days ago · $16–$20
or apply directly on Guild Garage Group's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Guild Garage Group's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 72% of Guild Garage Group's roles list one
- Ghost-job risk at Guild Garage Group
- high 52 stale, 2 reposted of 92 open
- Hiring momentum
- 174 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Guild Garage Group's own greenhouse board since 2026-08-03. Full hiring picture for Guild Garage Group.
About this role
As a Customer Service Representative at Red Mountain Garage Doors, you will be the first point of contact for customers, providing exceptional service via phone, email, and chat. Your responsibilities include handling a high volume of calls, resolving customer issues, documenting interactions, and coordinating with technicians to ensure seamless service delivery. This role emphasizes a supportive team environment and offers opportunities for personal and professional growth.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Guild Garage Group as an employer.
What you need
- 1+ year of customer service experience
- Strong communication and active listening skills
- Organized, with excellent time management and multitasking abilities
- Friendly, calm under pressure, and a team player
- High school diploma or equivalent
- Willing to work a Saturday rotation
Nice to have
- Home services experience
- Familiarity with ServiceTitan
What you get
- Hourly Pay: $16–$20, based on experience
- Health, Vision, and Dental Insurance
- Paid Time Off and Paid Holidays
- 401(k) with company match
- Employee Discounts and Referral Program
- Career growth opportunities within a respected and expanding company
Worth weighing
- No specific mention of remote work options
- Requires Saturday rotation which may affect work-life balance
- Potential commissioned compensation mentioned but not guaranteed
Summarised from Guild Garage Group's posting. Read the full original.
Listed by Guild Garage Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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