Customer Service Representative
Guild Garage Group · Inwood, West Virginia, United States
Posted about a month ago
or apply directly on Guild Garage Group's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Guild Garage Group's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 72% of Guild Garage Group's roles list one
- Ghost-job risk at Guild Garage Group
- high 52 stale, 2 reposted of 92 open
- Hiring momentum
- 174 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Guild Garage Group's own greenhouse board since 2026-08-03. Full hiring picture for Guild Garage Group.
About this role
As a Customer Service Representative at Door Serv Pro, you'll be the primary point of contact for customers, providing support through phone, email, and chat. Your role involves delivering exceptional service, managing a high volume of inquiries, and collaborating with team members to ensure seamless service delivery. You'll also have opportunities to recommend additional services and become an expert on the company's offerings.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Guild Garage Group as an employer.
What you need
- 1+ year in a customer service role
- Excellent communication and active listening skills
- Strong organization, time management, and multitasking abilities
- Friendly, adaptable, and calm under pressure
- High school diploma or equivalent
Nice to have
- Experience in home services or tech
- Familiarity with ServiceTitan
What you get
- Health, Vision, Dental, PTO, Holidays, 401k and matching
- Employee Discount
- Employee Referral
- Opportunities for advancement
- Hands-on training and mentorship
Worth weighing
- No specific salary guarantee mentioned, only a pay range of $16 - $18 USD
- Commissioned compensation possibilities are mentioned but not guaranteed
- Pre-employment background and drug screenings required
Summarised from Guild Garage Group's posting. Read the full original.
Listed by Guild Garage Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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