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Guild Garage Group

Customer Service Representative

Guild Garage Group · Gaithersburg Garage Doors - Rockville, MD

Posted 27 days ago

or apply directly on Guild Garage Group's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
Guild Garage Group's roles stay open a median of 45 days
Reposted
No
Salary listed
No
72% of Guild Garage Group's roles list one
Ghost-job risk at Guild Garage Group
high
52 stale, 2 reposted of 92 open
Hiring momentum
174 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Guild Garage Group's own greenhouse board since 2026-08-03. Full hiring picture for Guild Garage Group.

About this role

As a Customer Service Representative/Dispatcher at Gaithersburg Garage Doors, you will manage a high volume of inbound customer calls, schedule service appointments, and coordinate technician routes. Your role will involve communicating updates to customers, following up on completed work, and maintaining accurate customer records while ensuring a smooth service experience.

Our read on this posting3.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Guild Garage Group as an employer.

What you need

  • 2+ years of customer service, dispatch, or scheduling experience in a home service or field service environment
  • Experience in industries such as garage doors, HVAC, plumbing, electrical, appliance repair, roofing, pest control, restoration, locksmith, landscaping, construction service, or property maintenance

Nice to have

  • Experience dispatching field technicians
  • Ability to manage multiple priorities simultaneously
  • Strong phone and communication skills
  • Excellent organizational skills
  • Comfortable working in a fast-paced environment

What you get

  • Competitive pay
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Employee Discounts
  • Employee Referral Program

Worth weighing

  • No salary listed, only a pay range of $22 - $24 USD
  • Experience in home service industries is preferred but not mandatory
  • Potential commissioned compensation mentioned but not guaranteed

Summarised from Guild Garage Group's posting. Read the full original.

Listed by Guild Garage Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Guild Garage Group

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Apply to a Customer Service Representative position at Guild Garage Group - Jobs near me at Gaithersburg Garage Doors - Rockville, MD